Shipping Policy

Order Processing Time

At SummitCap LLC, all orders for our caps and hats are processed and packed with care. Please allow 1 to 3 business days for order processing prior to dispatch.

Orders are not processed or shipped on weekends or major national holidays. During peak seasons or promotional sales, processing times may extend slightly.

Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times depend on your destination location:

Note: Delivery delays can occasionally occur due to carrier logistics, weather conditions, or customs handling.

Shipment Confirmation & Order Tracking

You will receive a Shipping Confirmation email once your order has dispatched, containing your tracking number(s). The tracking information will become active within 24 to 48 hours of shipment.

Customs, Duties & Taxes (International Orders)

SummitCap LLC ships physical products to customers across the United States and internationally. For international orders outside the US, please note:

• Customs fees, import duties, taxes, or local clearance charges levied by your destination country are the responsibility of the recipient unless explicitly calculated at checkout.
• Customs policies vary widely by country. Please contact your local customs office for further information.

Incorrect Shipping Addresses & Lost Packages

Please double-check your shipping address during checkout. SummitCap LLC is not responsible for orders delivered to incorrect addresses provided by the buyer.

If your package is marked as delivered by the carrier but you have not received it, or if your package is lost in transit, please contact our support team immediately so we can assist you in locating your shipment or filing a carrier claim.