Return & Refund Policy

Thank you for shopping at SummitCap LLC. We take pride in the quality of our physical caps and hats. If you are not entirely satisfied with your purchase, we are here to help.

Return Window & Conditions

We offer a 30-day return window from the date you receive your order. To be eligible for a return, your item must meet the following conditions:

• The item must be unused, unworn, and in the same condition that you received it.
• The cap or hat must be in its original packaging with all product tags still attached.
• You must provide proof of purchase or order number.

How to Initiate a Return

Please do not send items back to us without requesting a return approval first.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your cap or hat arrives damaged, defective, or if you receive the wrong item, contact us immediately at support@SummitCap.store with photos of the issue so we can resolve it right away through a replacement or full refund.

Refunds & Processing Time

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund:

• Approved Refunds: The refund will automatically be applied to your original payment method within 5 to 10 business days.
• Shipping Fees: Original shipping charges are non-refundable unless the return is due to our error (damaged, defective, or incorrect product sent).

Exchanges

If you would like to exchange your cap for a different size, color, or style, the fastest method is to return the item you have for a refund and place a new order on summitcap.store.